Privacy policy

At AYG Home Service, accessible from our online store, protecting the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by us and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you:
  • Personal Identification Information: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to: Full Name, Shipping Address, Billing Address, Email Address, and Phone Number.
  • Payment Data: All payments are processed through secure, PCI-compliant third-party payment gateways (such as Stripe, PayPal, or Shopify Payments). AYG Home Service does not store or process your full credit card numbers on our servers.
  • Log Files & Device Information: We follow a standard procedure of using log files. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks. These are not linked to any information that is personally identifiable.
2. How We Use Your Information
We use the collected data for various professional purposes, including:
  • To process, fulfill, and ship your orders (e.g., custom cabinetry, dining tables, sofas, desks).
  • To provide tracking numbers and automated shipping updates.
  • To communicate with you regarding customer support, account updates, or order modifications.
  • To prevent fraudulent transactions and ensure the security of our website.
  • To comply with legal obligations and Google advertising policies.
3. Sharing Your Information with Third Parties
We do NOT sell, trade, or rent your personal identification information to others. We only share your data with trusted third-party service providers strictly necessary to run our business, including:
  • Shipping & Freight Carriers: To deliver your furniture and schedule delivery appointments.
  • Payment Processors: To securely process your financial transactions at checkout.
  • E-commerce & Analytics Platforms: Hosting platforms and standard analytics tools (like Google Analytics) to understand website performance.
4. Cookies and Web Beacons
Like any other website, AYG Home Service uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
5. Data Security
The security of your data is of paramount importance to us. Our website utilizes Secure Sockets Layer (SSL) encryption technology to protect your personal information during transmission. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure, and we guarantee absolute security in line with industry standards.
6. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
  • The right to access, update, or delete the personal information we have on you.
  • The right to rectification (to have your information corrected if it is inaccurate).
  • The right to object to or restrict our processing of your personal data.
  • To exercise any of these rights, please contact us directly via our email listed below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our data compliance officer:
  • Company Name: AYG Home Service
  • Address: 6905 Pershing Rd, Stickney, IL 60402-3929
  • Phone: (312) 285-6709
  • Email: info@ayghomeservice.com